SMPS Accessibility Statement – Updated as of 25.02.2025

At SMPS, we are committed to promoting accessibility to ensure that individuals with disabilities and special needs can use and enjoy the wide range of services we offer. This includes accessibility at our service and sales points, on our website, and through our telephone service centers.

Approximately a quarter of Israel’s population faces internet accessibility challenges, including individuals with visual or hearing impairments, motor disabilities, senior citizens, and more.

To provide optimal, professional, and accessible service for all, we have implemented the necessary adjustments to our website and integrated accessibility principles in accordance with Israeli accessibility standards and the Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments for Services), 2013 (Section C: Internet Services).

Our website complies with Accessibility Standard 5568, Level AA, based on WCAG 2.1 guidelines.

Website accessibility is optimized for leading browsers, including Chrome, Firefox, and Internet Explorer 9 and above.

We have invested significant resources to ensure our website is more user-friendly and accessible to people with disabilities, driven by our strong belief that everyone has the right to live with dignity, equality, comfort, and independence.

UserWay Accessibility Widget

We provide an advanced accessibility widget from UserWay, powered by a dedicated accessibility server. This software enhances the website’s compliance with Web Content Accessibility Guidelines (WCAG 2.1).

The UserWay accessibility menu can be activated by clicking the accessibility icon located at the corner of the page. The menu and the underlying technology provide a variety of options, including:

• Screen reader compatibility
• Keyboard navigation support
• Font size adjustments
• Blinking content stoppage
• Contrast adjustments
• Link highlighting
• Font customization
• And many more features

The accessibility plugin supports screen reader software such as JAWS, NVDA, and more.

We continuously strive to improve our website’s accessibility as part of our commitment to making it usable for the entire population, including individuals with disabilities and special needs. Please note that despite our efforts to make all pages accessible, some content may not yet be fully adapted.

If you encounter any accessibility issues while browsing our website, we would appreciate your feedback. You can contact our Accessibility Coordinator for information, suggestions, or to report an issue:

Accessibility Coordinator: Olga
Email: info@smps.co.il
Phone: +972-73-367-8800

To help us resolve the issue in the best possible way, please include the following details in your message:

• A description of the issue
• The action you attempted to perform
• The webpage URL you visited
• Browser type and version
• Operating system
• Assistive technology used (if applicable)

We appreciate your cooperation and commitment to improving web accessibility.